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Frequently Asked Questions

Find Your Answers Here!

We have listed some of the most frequently asked questions and answers about the Village Naturals Bath Shoppe products. Please let us know if you have additional questions by filling out the forms below.

Where can I find Village Naturals Bath Shoppe products?

Under the “Where to Buy” section of our website you will find the most common retail stores that carry the particular product.  You can also purchase our products online at Amazon.com by clicking the  link to "shop online" on each product page.

Are your Village Naturals Bath Shoppe products safe for the septic system?

Although our products are not specifically labeled as “safe for the septic system," Village Naturals Bath Shoppe products are mild soaps which are safe for home septic tanks. The Village Company does not create "antibacterial"  soaps, because they are the most harmful to home septic systems. The way the natural bacteria acts in a septic system can be disrupted by the introduction of antibacterial soaps, so we have created gentle yet effective soaps that are safe for your skin and the drain.

Are your products safe for the whirlpool tub or Jacuzzi?

We believe our products are safe to use in Whirlpool/Hot tubs. However, we do recommend you check with the tub manufacturer to be certain.

How do you clean spilled formula out of carpet/upholstery?

  1. Towel Up the Excess: Use a spatula or other flat, plastic or nylon scraper to scoop up and recover as much of the detergent as possible from the carpet. The aim here is to avoid a mountain of suds when you get to the wet part of the cleanup. If you have stain resistant carpet and move quickly you may be able to get the bulk of it up before it soaks in. Surround the affected area with absorbent paper towels to help keep the mess from spreading.
  2. Scrape up as much as you can: going over the area two or three times. Soak a large towel in water. Cold water will suds less. Wring it out until it is not dripping. Spread it over the detergent and press to absorb as much as possible. Avoid scrubbing, it will only foam up and make the work more difficult. Rinse the towel thoroughly and go again until you are no longer picking up detergent.
  3. Using a Shop Vac: 
  • If you have a shop vac prepare it for wet pickup.
  • Fill a spray bottle with clear water and dampen the spill. Suck up as much of the soap and water as possible until the vacuum fills with suds. Empty it into the bath tub or toilet and repeat the process until no more suds are coming out of the carpet.
  • Renting a Carpet Machine: You can also rent a carpet cleaner from your local home center to finish the job. Make sure to complete the towel phase of cleanup before heading out to pick up the carpet machine. Use the machine on the rinse cycle. Do not add any cleaners to the tank. Rinse the affected area until no suds come up with the water. Vacuum the area without water to dry the carpet as thoroughly as possible.
  • Still Have Questions?

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